Pureform Returns
At Pureform, we stand behind the quality of our jewelry. If your purchase isn’t quite right, returning it is simple.
Return Window
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60 days from delivery
Conditions
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Item in original condition
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All packaging and accessories included
How to Return
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Email info@pureform.nl with your order number and reason for return
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We’ll reply with next steps and return shipping cost for approval
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Once approved, you’ll receive a return link
Return Shipping
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Customer covers shipping unless we made a mistake (wrong item, defect, damage)
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Refund = purchase price minus agreed shipping cost
Damaged or Wrong Item?
Contact us within 14 days — we’ll cover the return cost in full.
Refunds
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Processed within 7 business days after approval
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Paid back to your original payment method
Cancellations
Cancel within 6 hours of purchase — email info@pureform.nl immediately.
📩 Questions?
Contact us at info@pureform.nl.